Frequently Asked
Questions

We’re here to help, here are some of the top asked questions.

In just a few minutes you will learn how to install your Wring-linKs.

Don't waste a minute...do this right away!

Shipping & Returns

How long will delivery take?
Standard Shipping: 3-5 Business Days

Normally orders are processed within 24-48 hours.

You will receive an email notification once your order has been shipped.

How do I track my order?
You have 2 options to track your parcel:

Have an account?

Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information here.

I don’t have an account yet

As soon as your order has been fulfilled, you’ll receive a shipping confirmation email titled “Your order is on the way”.

You will then be able to track your order through the tracking link on the email. If you haven’t received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched.

*Please note, tracking can take around 24-48 hours to update after dispatch

Where do you ship to?
We currently ship to United States only, and soon to Canada, Australia, New Zealand, and the United Kingdom.

We are constantly working to make sure we available around the world.

Get in touch with us if you are not sure.

What is your returns policy?
If you have received the incorrect items or the items you have received are faulty, please email support@wringlink.com and we will help you with that.

If you are not satisfied with the goods you have received, you can return them to us within 60 days of receipt, providing they are in original resalable condition.

Once returned you will be entitled to a full refund which will not include the cost of the return postage.

We are not able to refund or exchange items that appear to have been used, opened, or are not in original condition. If you want these returned to you, we may request that you cover the delivery cost.

Can I edit or cancel my order?
We have a very fast turn around of orders in our warehouses to ensure a quick delivery which means we cannot guarantee orders can be edited or cancelled once placed.

If you would like to edit or cancel your order please contact support@wringlink.com with the subject ‘cancel’ and your order details as soon as possible.

Product Questions

Do Wring-links work with the laces currently on my shoes?
The Wring-links work with any shoelace up to ¼” in width.
Do Wring-links work with all round, oval, and flat shoe laces?
Yes, absolutely.
Do I have to wear my shoes tightly or comfortably with Wring-links?
Wring-links can be worn either way. Set the lace to your preferred tension and you are done.
What types of footwear can I use Wring-links on?
This particular version of Wringlinks is engineered and designed to be used on athletic shoes (i.e. sneakers, tennis shoes). However, we have had multiple clients that have expressly enjoyed their use on other footwear, including dress shoes!
Do Wring-links work with high top shoes and boots as well?
Yes. Wring-links work excellent with high top footwear and boots as well, especially when using more than one Wring-link per shoe.
Do Wring-links work with all Men’s / Wonen’s / Kid’s footwear sizes?
Wring-links work on any shoe of any size width. Its 2 top eyelets at least 2” apart when worn, and its shoe tongue has a front and a back layer.
Do I need to hide the lace ends under my shoe tongues or feet?
No. Your feet will feel comfortable and never touch the lace ends. See our video on how to install the Wring-link here.
Where do the lace ends go?
The lace ends are tied together into a tiny square knot (which can be untied easily in seconds with our patented untying method if needed) and hidden neatly inside your shoe tongue, completely out of sight.
Can I easily put on and take off my shoes with Wring-links?
Yes. Your shoes will open up widely instantly!
Do I need to clamp, twist, or cut my lace ends?
No. No lace clamping. No lace twisting. No lace cutting. Your shoelaces remain the same and are fully adjustable as usual. Wring-links are simple, yet sophisticated.
Do I need to search for my favorite shoelace tension every time I put my shoes on like, when tying my shoelaces?
No. Wringlinks eliminate all the frustrations. SET IT & FORGET IT, for repeated uses, as long as you wish. You can adjust the shoelace tension at any time.
What are Wringlinks made of?
Wring-links are made of quality high-grade alloy, in three fashionable jewelry-grade finishes; Electroplate (nickel), Aurous (gold), and Dark Steel (black nickel).
Are Wring-links rust-resistant and water-proof?
Yes.
What are the dimensions of Wringlinks?
Wring-links are fairly small in size, measuring 20mm x 9mm x 9mm.
How strong are Wring-links?
The average tension placed on the typical shoelace for normal walking and running is up to 10 lbs maximum. Wring-links were made to withstand tension 200% greater than the maximum lace tension of 10 lbs placed on the typical shoelace for normal walking and running. Wring-links have been designed and tested for only normal walking and running of the maximum lace tension of 10 lbs.
Is there more than one size of Wring-links?
Wring-links are One-Size-Fits-All. Adults and children are all able to take advantage of the benefits and convenience of Wring-links.

Benefits of Wring-links

Why should I use Wring-links?
Wring-links have several advantages, without having to change the styles of the shoes you currently wear. They instantly make the shoe more stable by preventing progressive, or premature loosening of the shoelace. Wring-links draw the tongue up to the maximum height of the shoe vamp, and center it, coddling the foot and ankle. At the same time providing energy return to the ankle, and perfectly maintaining a preset shoelace tension, again and again. Wring-links allows your shoe to maintain even tension across the tongue of the shoe to help address medical issues commonly aggravated by current footwear designs. The free-dangling, shoelace bow is a major hazard in the workplace. The Wring-links eliminate this hazard from the second they are put on.
How long has Wring-links been around?
Wring-links have been developed, engineered, patented, and real-world field-tested for over ten years. They are ready to perform from the second you put them on.
How does Wring-links help my shoe laces work better?
Using Wring-links, the shoelace is allowed to freely move within a closed system in which no shoelace length is added to or taken away from the shoe vamp. Instead, shoelace length is harvested. With Wring-links, the vamp of the shoe can selectively spread at the top, middle, or bottom wherever the most force is applied, at any given time. This happens by harvesting extra shoelace length from the other areas along the shoe vamp. This allows the pressure exerted by the shoelace, across the top of the foot, to be evenly distributed. A generalized, decrease in pressure on the top of the foot is the expected result.

Wring-links, when applied correctly, results in elevating the shoe tongue to its maximum height, centering the tongue perfectly, protecting the foot and ankle, providing energy return to the ankle, and locking it into place with a consistent, preset tension every time.

Ever wonder why those shoe eyelets are so dang small and tight?
We all know that the shoelace bow slips and starts loosening itself from the very first step. The industry quick fix is to make small, frictional eyelets that restrict the movement of the shoelace, thus, decreasing the demand on the weak link, the bow. Thus, the requirement of lace-choking eyelets, which restricts the back-and-forth movement of the laces, which in turn restrict the foot blood flow with excess pressure on the feet. This also creates focal areas of stress on the existing shoelace and potential, premature failure.
If the shoelace is free to move up and down the top of the shoe doesn't that allow the shoe vamp to pull apart?
In the case of a bow, as the bow slips, more length of the shoelace is added to the overall vamp of the shoe, inevitable loosening of the preset lace tension with each footstep made. This allows the whole vamp to spread open. In contrast, the foot is naturally designed so that one part is expanding while another part is contracting. This works perfectly with the Instant Ortho Shoe Locks design. With Wring-links, the movement of the shoelace is within a closed system, in which no shoelace length is added to or taken away from the shoe vamp. Instead, it is harvested from other parts of the vamp, reducing pressure points across the whole of the shoe tongue while maintaining the intended lace tension. The vamp of the shoe selectively spreads at the top, middle, or bottom, wherever the most force is applied to the shoe vamp at any given time.

The overall decrease in pressure on the top of the foot is the result.

One simple flick of Wring-links quickly corrects one of the major missing pieces of shoe-lace design and potentially provides multiple medical benefits, including even distribution of pressure across the top of the foot, that is loaded with very sensitive nerves, tendons, and vessels.

Can I run with Wring-links?
This is the perfect use. Wring-links are designed to allow for Dynamic Lace Tensioning and mobility. This allows for the mobility of the shoelace while maintaining consistent lace tensioning to help prevent injury inflicted by the current shoe-lacing designs.
Does the Wring-link have a patent?
Yes, Wring-links have been awarded full patent status with the United States Patent and Trademark office. If you want to promote this product, please feel free to contact us at support@wringlink.com and make arrangements.

PATENTED & TESTED IN MULTI-COUNTRIES OVER 10 YEARS

How long do Wring-links last?
Wringlinks are designed to last the life of the shoe.
Where were Wring-links invented?
The design, engineering, and fulfillment are all based in the United States.

Still
got
questions?

Contact our email support team on support@wringlink.com